Feedback & Complaints

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Give Us Your Feedback & Complaints

We are registered under

National Disability Insurance Scheme

The NDIS Commission can take complaints from anyone about:

  • NDIS services or supports that were not provided in a safe and respectful way

  • NDIS services and supports that were not delivered to an appropriate standard

  • how an NDIS provider has managed a complaint about services or supports provided to an NDIS participant


A complaint can be made to the NDIS Commission by:

For assistance outside our usual office hours please contact us:

08 8971 2828

Your call will be routed to On-Call staff.

If you require emergency assistance please RING ‘000’ (3 Zeroes or Triple Zeroes). For non-emergency police assistance, please RING 131 444.


Child Protection Line: 1800 700 250

Lifeline: 131 114

Office of Disability: 08 8999 2809


And for an extensive list of support hotlines based on your or loved one’s need, please click on the link. This link will direct you to the NT Gov’s website:


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