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The NDIS Commission can take complaints from anyone about:
NDIS services or supports that were not provided in a safe and respectful way
NDIS services and supports that were not delivered to an appropriate standard
how an NDIS provider has managed a complaint about services or supports provided to an NDIS participant
A complaint can be made to the NDIS Commission by:
Phoning: 1800 035 544 (free call from landlines) or TTY 133 677. Interpreters can be arranged.
National Relay Service and ask for 1800 035 544.
Completing a complaint contact form.
If you require emergency assistance please RING ‘000’ (3 Zeroes or Triple Zeroes). For non-emergency police assistance, please RING 131 444.
Child Protection Line: 1800 700 250
Lifeline: 131 114
Office of Disability: 08 8999 2809
And for an extensive list of support hotlines based on your or loved one’s need, please click on the link. This link will direct you to the NT Gov’s website:
https://nt.gov.au/emergency/emergencies/crisis-and-support-helplines